“UBA’s vision has always been and will remain a dominatingforce in Africa’s digital banking space. Kennedy Uzoka, affirmed that UBA customers indeed agree that LEO is one of the bank’s biggest investments in cutting-edge technology and has been steadily changing the face of banking in the continent. Group Managing Director/Chief Executive Officer, UBA, Mr. The chat bot, UBA stated, continues to enjoy periodic and systematic upgrade with special emphasis on enhanced advancements and specialised unique features which have clearly earned the chatbot over three million Users. “While other financial institutions are still trying to figure to find their feet as regards AI, UBA’s LEO has become a massive success as the AI continues to consolidate on it successes and accolades winning several awards overtime, “it added.
“Three years later, and with over 3 million customers and counting, UBA’s LEO, has without doubt, remained the smartest Banking Chatbot in Nigeria because of its speed and quick learning intelligence and has continued to evolve with plenty to offer its teeming customers. “Birthed January 11, 2018, with a firm resolve to prioritise its customers as well as put the bank at the heart of disruptive technologies that will transform the experience of esteemed customers, UBA did just that with a million users becoming hooked in less than three months of its LEO’s inception.” The bank in a statement said, “Leo is an AI chatbot for banking services currently available on Face-book Messenger, WhatsApp, Apple Device and is set to launch soon on other social media platforms. United Bank for Africa (UBA) Plc, has stated that it has in the last three years won the hearts of its customers with its artificial intelligence chat bot, LEO, which it stressed, has proven to be the most formidable artificial intelligence chat bot till date serving an ever-increasing clientele who now have less transaction hassles to worry about.
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